Blog



Mar 09 2017

Both Wrecking Ball and Blueprint

A data-first culture demolishes silos and conventional wisdom. It also offers a forward-focused plan for sustainability, growth and success. For companies struggling to compete and win – or remain sustainable – in the age of disruptive innovation, data and truth are both the demolition expert and the architect. This is ... Continue Reading

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Mar 08 2017

Five Practical Steps to Data-First SCM

Organizational change can appear scarier than having Amazon.com coming for your industry. But with big data business analytics on your side, it doesn’t have to be that way.  “Executives – in the C-suite and at the top of SCM (Supply Chain Management) organizations – must embrace organizational change management.” That’s ... Continue Reading

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Mar 07 2017

Three Initial Steps Toward Becoming Data-First

Successful Business Analytics Begins with an Understanding of Desired Outcomes, a Strong Use Case, Accountability and Alignment Is your organization data-rich, and analytics-poor? Is it sitting on a treasure trove of useful data? Are you gaining few real insights from your data analytics, and the massive volume of data—internal, external, ... Continue Reading

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Mar 02 2017

When the Customer Comes Second

Creating a Superior, Data-First Employee Experience is Almost Always a Pre-Requisite to Delivering the Ultimate Customer Experience When Clear Peak is asked to do data-driven customer experience assessments, our clients naturally expect us to spend our time analyzing customer “big data” and voice-of-the-customer studies. But clients often forget something important: ... Continue Reading

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Feb 27 2017

Two Ways MDM and Big Data Work Together

For data-first companies, they enable superior customer analytics and process optimization. My last blog defined two disruptive business analytics technologies, Master Data Management (MDM) and Big Data analytics. MDM, I argued last time, is fundamental to a Big Data analytics solution and a data-first culture. When it’s baked in at ... Continue Reading

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Feb 14 2017

3 Big Take-Aways from “Retail’s BIG Show”

The NRF’s January 2017 expo showcased the momentum behind the idea that a data-first strategy can transform the customer experience—and that there’s much work left to do. They don’t call the annual NRF Convention & Expo “Retail’s BIG Show” for nothing. Thirty-five thousand attendees from all over the world.  Hundreds ... Continue Reading

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